Policies

Class Cancellation Policy

Once you have a spot reserved in the class you may cancel ONLINE, up to 2 HOURS prior to the start time without a penalty. All unused classes are returned to your account for future use. If you see LATE CANCEL as the only option to cancel out of class, then you are past the 2 hour timeline to cancel and will lose that class. There are no refunds for any payments made so please CHOOSE your classes carefully. If you reserve a space in a class and no-show you will lose that class. 

LATE CANCEL/NO-SHOW PENALTIES:

  • Drop-in/Class Card Holders: You will lose the class used to make the reservation
  • Unlimited Monthly Members: You will be charged a $10 cancellation fee.

If you are not in the class by the start time, your place will be given to someone on the wait list.

PLEASE NOTE: If you make a purchase in order to make your reservation and subsequently cancel, your drop-in/class card will remain on your account for future use. Our system will not process credit card refunds in this instance and ALL PURCHASES ARE NON-REFUNDABLE.

Special Event & Workshop Cancellation Policy

Workshop purchases are non-refundable, but may be transferred to another individual for the same event only. No other refunds or credits are available under any circumstances. Our workshop policy is firm.

Class cards are not valid for workshops.

Please note: This policy is for special events and workshops only.

Gift Cards Policy

Gift Card purchases are non-refundable, but may be transferred to another individual for the same amount purchased. No other refunds or credits are available under any circumstances. Our gift card policy is firm.

Thank you for your understanding and continued support.